Messages

Payrun messages appear when something out of the ordinary is processed in the payrun. Some messages are for information only, while others are more severe and may prevent you updating the payrun.

Viewing Your Payrun Messages:

  1. If the Messages node is displaying a number other than (0) next to it, you have a payrun message.
  2. Select the Messages node.
    The Messages screen will open, showing you details of the messages available.

There are three types of messages:

  • Information

    This indicates that an automated event has occurred in the payrun. For example, a deduction has reached its final date, or an approved leave request has been added to this payrun. Read the message and take any action if required before proceeding.

  • Warning

    A warning message displays when a change has been made that may affect the employee's pay totals or leave balances. The message should be verified before proceeding. Examples include switching off automatic tax terminating an employee. 
  • Stop

    A Stop message displays when a setting has been changed which prevents this employee's pay from being processed.  For example, if an employee's pay is less than or equal to zero, and the payment method is EFT, you will be unable to update the pay as you cannot transfer $0 to the bank. You must change the payment method to Cash or Cheque to proceed.

A complete listing of payrun messages can be found in Report Explorer under System Reports | Framework Listings | System Messages.

  1. Take any actions that are necessary to correct errors and then click Apply.

See Step 4 - Payrun Messages for more information.