Incidents Node

As described in Incidents Overview, this window can be modified as required. Navigate this window using the information in Navigation and Terminology in OHS and Default View and Favorites.

When you click Add New (or when you Edit an existing Incident) a number of fields and tabs are displayed:

Details

As you selected the location before you clicked Add New, the Location field is automatically populated.

There are three mandatory fields: What Happened, Occurred Date/Time, and Reported By.

ID This Incident ID number is generated automatically. It will remain as zero while you are adding a new incident, with the number displayed when you reopen this incident.
Location This is autofilled with the location selected at the time you clicked Add New. If this location is not correct, cancel the new incident to return to the Incidents screen, then select the correct location before creating a new incident.
What Happened:

Provide a clear summary of the incident that has occurred, within the maximum 36 characters. This will assist with reporting on and understanding the incident.
Occurred date / time:

Type in the date and time the incident occurred.
Reported date / time: Type in the date and time the incident was reported.
Reported by: This is the person who reported the incident and brought it to the attention of a responsible person (e.g. Management or a Health & Safety Committee member).
Reported to: This is the name of the responsible person (to whom the incident was reported).
Co-ordinator: This is the owner of this incident. This person is tasked with ensuring that the incident is addressed.
Incident Type:

This field is used if you are not using AS1885.

Select, or add, Lost Time Incident or another relevant choice. For example, if you want to view the Location Statistics for Medically Treated Injuries, select 'Medical Treatment' or choose 'Add New' to create this Incident Type (this is written back to the Incident Types Validation Table).
Linked Risk/Hazard:

If the incident can be linked back to a reported hazard, select that hazard via the drop-down arrow.
Linked Plant/Equipment If the incident can be linked back to a Plant/Equipment item, select that item via the drop-down arrow.
Injury Register: Tick this box if these details have been recorded on the company’s Injury Register.
Compensation Claim:

Tick this box if the injured person has applied for a compensation claim for this incident.
AS1885
This refers to Australian Standard 1885. See Incidents Details - AS1885 for more information on this section.
Closed date / time:

Once all investigations by internal sources/relevant government authority (if required) are complete, and actions relating to the incident have also been completed, the incident may be recorded as closed. Specify the closure date and time here.
Closed by: Select the name of the person who is recording that this incident is closed. This will typically be the Incident Coordinator.
Notes: Add any pertinent notes that may be useful for future reference, such as a more detailed description of the incident.

AS1885

This refers to Australian Standard 1885. See Incidents Details - AS1885 for more information on this section.

Editing Incidents

Once an incident has been created (either via HR3people or HR3pay) you may click Edit to view or make changes to the incident. Additional data can be included in the incident, as follows. When you add or edit entries in some of these windows, the Editing Toolbar will be displayed. The functions available using this toolbar are described fully in The Editing Toolbar.

Action Items

In this tab you can add Action Items, which are creating new tasks, recording phone messages or sending emails.

See Using Actions for more information.

Witnesses

In this tab you store information regarding witnesses to the incident.

Add witness details

  1. Open the correct location and Incident, and then select the Witnesses tab.
  2. Double click an existing entry, or click Add New, to open the Incidents Witness window.
  3. Begin typing the witness name - this will begin to narrow down the choices until the correct name is shown. If there are multiple choices (or you don't want to type the whole name), you may select the appropriate name and click OK. If the name is not displayed, you may need to change the search criteria from Search in Contacts to Search in Employees (or vice versa). Click the Witness drop-down arrow to utilise this option, then repeat the search.
  4. If this is the main witness, tick the Primary witness box. If ticked, this name will appear next to this box on each additional witness you add to the incident.
  5. Type in the text for the Witness statement.
  1. Alternatively, paste in the text for the Witness statement from another source.
  2. Use the Editing Toolbar for formatting the Witness statement appropriately.

Note that External Witnesses can be added, but this must be done through HR3pay.

Injuries 

If any injuries were sustained due to the incident, you will need to record the details on the Injuries tab.

ClosedAdd injury details:
  1. Open the correct location and Incident, and then select the Injuries tab.
  2. Double click an existing entry, or click Add New, to open the Incidents Injuries window.
  3. Click browse and search for the name of the person injured. Double click the name to add it to the Injured Person field. Some of the fields on this tab will be populated automatically from the Employee’s record. (For information regarding injuries to non-employees or contacts, see External Witnesses.)
  4. Complete as many of the remaining fields as possible to provide comprehensive details of the injured person and the injury sustained, including the following specific fields.
  5. Nature of Injury/Disease and Bodily Location both relate directly to the Australian Standard 1885 fields of the same name, on the Details tab in Incidents. Therefore if these were completed within the 1885 section when the incident was created, the fields on the Injuries tab will already be completed with the same selections.
  6. Main Injury displays information stored in OHSFramework | Incidents | Injury Types. Select an existing injury. If necessary, you can create a new injury listing in OHSFramework so that it can be used here.
  7. Preferred Language may be auto-populated (from the language in the appropriate Skill Type, as specified in OHS settings) or it can be typed in. This field is used to indicate if the injured person needs an interpreter.
  8. Notes: Add any pertinent notes that may be useful for future reference, such as a more detailed description of the injuries sustained.
  9. Save the details and close the Incidents Injuries window.

Actions

The Actions tab is described in detail in Incidents - Actions.

Documents

In this tab you can add documents and images which are relevant to the current item. This might include medical certificates, return to work plans, or Workcover compensation claim forms. For a detailed explanation of this process, please see Documents - Adding and Editing.

User Defined Fields

This tab will include any fields that have been created for your organisation's specific requirements within HR3pay | OHS | Incidents.

Save

If you make any changes to any area of the OHSIncidentEdit window, ensure you click Save before closing.